ASUS Router Alert: We are aware of reports of a new malware attack on older ASUS model routers. We are proactively updating firmware on BAI Managed Routers to prevent issues for our customers and network. If you own an ASUS brand router, please visit their support page for updated firmware or visit their contact page.
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If you are currently experiencing an issue with your BAI Connect Service, please check the network status page. To submit a trouble ticket online please fill out the form below or feel free to call our Technical Support team at 833-889-2626 anytime 24/7/365.